I had always taken my car to the dealership for repairs, but it was quite a shlep, and there was always something "extra" they had to fix. A friend recommended Great Bear a couple of years back. It was right around the corner from my house, so it was convenient. The service is very good, they're dependable, and pleasant to deal with. Their estimates are generally right on the money within a few dollars — a plus — as I'm not a big fan of surprises. Recommended.